Warranty & Repairs
1-Year Warranty & Lifetime Care
Every handcrafted Jourvia piece is built to last and backed by our 1-Year Warranty. If any defect in materials or workmanship arises during this time, we will provide a complimentary repair to restore your jewelry's brilliance.
Beyond the Warranty:
We believe jewelry should be cherished for a lifetime. If your piece needs attention after two years (or without a proof of purchase), we offer Lifetime Repair Services for a nominal fee.
To initiate a repair, simply use our Online Return Portal or reach out to us at jourvia@jourviajewel.com. We’re here to ensure your Jourvia pieces shine for years to come.